Technical Support

Will we automatically be billed for support outside of our included free instances?
We will track your instances through our ticket system, and will notify you if you have reached your limit of free support instances, per contract. If you h...
Thu, 20 Sep, 2018 at 5:13 PM
What is considered a billable support instance?
Support incidents are looked at on a case by case basis, and held to the discretion of our support team. Typically, problems due to software bugs in the Bla...
Thu, 20 Sep, 2018 at 5:15 PM