A Concur Service Account is used for onboarding your services.  To get this account set up: 


Create a service account for Full Sail Partners (please use the email address support@blackboxconnector.com - you can define whatever username you want (do not use support@blackboxconnector.com as the username, only the email). 


You'll then want to click on User Permissions. 


For the Concur Expense Connector:  Verify the account has rights to the following information (Company Administration > User Permissions Control):

  1. App Center Listing Administrator
  2. Employee Administrator
  3. Expense Configuration Administrator
  4. Expense Processor Manager
  5. Expense Proxy Logon
  6. Company Info Administrator
  7. Extract Administrator
  8. Import/Extract Monitor
  9. Role Administrator
  10. Shared Configuration Administrator
  11. Web Services Administrator



For the Concur Invoice Connector:  Verify the account has rights to the following information (Company Administration > User Permissions Control):


  1. App Center Listing Administrator
  2. Employee Administrator
  3. Import Extract Monitor
  4. Invoice Full User/Invoice AP User
  5. Invoice Configuration Administrator
  6. Invoice Processor Manager
  7. Invoice Proxy Logon
  8. Invoice Vendor Manager
  9. Role Administrator
  10. Shared Configuration Administrator
  11. Web Services Administrator







Example screen: 

NOTE:  This account is used during onboarding and can be disabled when you do not require assistance from the Blackbox implementation team any longer.